Shipping & Returns

When Will I Receive My Order?

Phenomenal Wines ships from Melbourne, Victoria, with delivery times 2-7 business days, depending on your location. Postage to WA, NT and Far North Queensland may take longer.

How Much Does Shipping Cost?

Shipping costs $10 or FREE for orders over $150.

Refund & Return Policy

At Phenomenal Wines, we offer a 30-day 100% Money Back Guarantee on all of our products. Just return the product/s and we will refund the purchase price with no questions asked.

PLEASE NOTE:

You will be responsible for paying shipping costs for returning the item to us. The original shipping costs are non-refundable unless goods are faulty or Phenomenal Wines has made an error with your order.

Our policy is only applicable to orders from www.clean-wines.com.au - if you have purchased from a stockist, you will need to return the items directly to that stockist.

For more information, please contact us via email: hello@clean-wines.com.au

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