Shipping & Returns

When Will I Receive My Order?

Phenomenal Wines ships from Melbourne, Victoria, with delivery times 2-7 business days, depending on your location. Postage to WA, NT and Far North Queensland may take longer.

How Much Does Shipping Cost?

Shipping costs $10 or FREE for orders over $150.

Refund & Return Policy

At Phenomenal Wines, we offer a 30-day 100% Money Back Guarantee on all of our products. Just return the product/s and we will refund the purchase price with no questions asked.


You will be responsible for paying shipping costs for returning the item to us. The original shipping costs are non-refundable unless goods are faulty or Phenomenal Wines has made an error with your order.

Our policy is only applicable to orders from - if you have purchased from a stockist, you will need to return the items directly to that stockist.

For more information, please contact us via email:

  • Afterpay Buy Now, pay later
  • Money back quarantee

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